Conversation with Merlin [email protected] · Thu Dec 21 2023

I need you to write s performance review, highlighting my specific accomplishments with Enabling Data Driven Decision Making and Creating a Culture of Inclusion and Leading Change and Leading Transformational Initiatives and Cost Avoidance while maximizing impact. If you have any questions about any of these specific accomplishments in order to provide more impactful points, ask me.

Certainly, to create a performance review that accurately reflects your accomplishments in the specified areas, I would need some details regarding your specific achievements in each category. Once I have that information, I can formulate a comprehensive and impactful performance assessment.

For each of the areas you've mentioned, could you please provide some specific examples or highlights of your work and its impact? These might include projects you've led, initiatives you've implemented, outcomes of your decision-making processes, measures you've taken to foster inclusion, changes you've successfully guided your team through, transformational strategies you've developed, and how you've achieved cost avoidance without sacrificing quality or impact.

For instance:

  1. For Enabling Data-Driven Decision Making: Can you describe a situation where your analysis or reporting led to a significant decision? What tools or processes did you employ to interpret data?

  2. Regarding Creating a Culture of Inclusion: Can you give examples of policies you've initiated or practices you've changed that contributed to a more inclusive workplace?

  3. On Leading Change: What particular changes have you led, and how did you manage the transition? How did you overcome resistance?

  4. With respect to Leading Transformational Initiatives: What were these initiatives, and what measurable outcomes did they yield?

  5. In terms of Cost Avoidance: Can you provide an example of how you identified potential savings and implemented a solution that reduced expenses without compromising on outcome or quality?

Your detailed input on these points will enable me to craft a specific and nuanced performance review.

Here are my Enabling Data-Driven Decision Making:

Great, please proceed to share the specific details or examples regarding how you've data-driven decision making within your organization or team. This information will help create accurate and strong points for your performance review in this area.

n alignment with Maria's vision, established executive reporting (daily metric snapshot, monthly balanced scorecards and "flow down" scorecards for line, supply chain, base and GSE/FX). Facilitate monthly reviews with leaders and ad hoc analysis to drive associated actions. 

Provide leaders insights and time savings by automating manually compiled reports and creating bespoke dashboards around focus areas like MEL’s, new GSE tracking data, and MRD responsiveness.  

Created a reusable, data-driven framework to calculate maintenance demand and in partnership with Strategic Planning, justified an 11% increase in Widebody holds (implemented Nov’23) and 28% increase in narrowbody holds (scheduled for Jan ’24) 

Developed long-term heavy check model to generate optimal heavy check plans. These plans are flexible enough to support smoothing analysis, demand analysis and retirement analysis, which are used to support check line decisions.  

Developed heavy check package planning decision support, identifying high-impact tasks with high fallout rates that may affect check span and providing recommendations.

Thank you for providing the details regarding your accomplishments in Enabling Data-Driven Decision Making. Here are some specific points that can be highlighted in your performance review:

  1. Automation of Reporting: By automating manually compiled reports, you saved leaders' time and provided them with insights more efficiently. This not only improved their productivity but also enabled them to make better data-driven decisions.
  2. Dashboard Creation: Customizing dashboards for focus areas like MEL's, new GSE tracking data, and MRD responsiveness helped leaders stay informed and track progress more effectively. This demonstrates your ability to tailor reporting to meet specific needs and provide relevant information.
  3. Data-Driven Framework for Maintenance Demand: By creating a reusable framework to calculate maintenance demand, you helped justify an increase in holds (Widebody and Narrowbody) and demonstrate your ability to use data to inform strategic decisions.
  4. Long-term Heavy Check Model: Developing a long-term heavy check model to generate optimal heavy check plans shows your proficiency in data analysis and decision-making. This can be highlighted as a key achievement in Enabling Data-Driven Decision Making.
  5. Heavy Check Package Planning: By identifying high-impact tasks with high fallout rates that may affect check span and providing recommendations, you demonstrated your ability to use data to optimize check planning. This can be highlighted as a significant accomplishment in your performance review.

Overall, your accomplishments in Enabling Data-Driven Decision Making demonstrate your ability to leverage data to inform decision-making, optimize processes, and drive business outcomes. These points can be further expanded upon in your performance review to emphasize your achievements in this area.

Here are my accomplishments creating a culture of inclusion: Facilitate and grow “champion” working groups who are our change advocates in the field. In addition to letting our employees know their voices are heard, this forum creates business value by surfacing pain points, providing feedback, and leading change.

Technology training and process change support for new locations and/or expansion of work scope (GIG, IHC, TPA, LHR, GRU, TPE, SAT, OMA, MCI, DSM, DTW)  

Facilitators of cross divisional problem solving – for example include RON readiness workstream(to improve communication between line mx and supply chain)  

Revamped new hire technology training to align with newly established Training Academy, focusing on hands-on learning 

Serve as a mentor and sponsor for 4 emerging leaders (beyond my own team)

Great, here are some specific points that can be highlighted in your performance review based on your accomplishments in Creating a Culture of Inclusion:

  1. Facilitating and Growing "Champion" Working Groups: By creating a forum for employees to share their voices and surface pain points, you helped create a culture where diversity and inclusion are valued. This can be highlighted as a significant accomplishment in fostering a culture of inclusion.
  2. Technology Training and Process Change Support: By providing support for new locations and expansion of work scope, you enabled employees to adapt to new technologies and processes, which is essential for a culture of inclusion. This can be emphasized as a key achievement in this area.
  3. Cross-Divisional Problem Solving: By facilitating problem-solving across divisions, you promoted collaboration and diversity of thought, which are essential for creating a culture of inclusion. This can be highlighted as a notable accomplishment in this area.
  4. Revamping New Hire Technology Training: By aligning new hire training with the newly established Training Academy, you ensured that new employees are equipped with the necessary skills to succeed in a culture of inclusion. This can be highlighted as a significant achievement in this area.
  5. Mentorship and Sponsorship: By serving as a mentor and sponsor for emerging leaders beyond your own team, you demonstrated your commitment to developing diverse talent and creating a culture of inclusion. This can be emphasized as a key accomplishment in this area.

Overall, your accomplishments in Creating a Culture of Inclusion highlight your ability to foster a workplace culture that values diversity, promotes collaboration, and supports the growth and development of all employees. These points can be further expanded upon in your performance review to emphasize your achievements in this area.

Here are my accomplishments Leading Transformational Initiatives: Orchestrated key iCON milestones:

Completed 11 workflows to create tracking across compliance related processes; most were previously managed via email.  

Used influence with Boeing to alter their product roadmap to address United’s priorities. Secured additional resources at no cost to reduce manual downloads to less than 5 minutes. 

Led agile design decisions to integrate feedback from stakeholders across 10 Tech Ops teams, validating designs and testing all elements of the iCON task cards program. Socialized changes with frontline users, including road shows, virtual training, and communications. The program will eliminate manual/task card conflicts and enable tail specific task cards.  

Scoped, funded, and distributed new iPads Pro’s to line technicians and inspectors (90% complete, on schedule), equipping our technicians with tools for success.

Great, here are some specific points that can be highlighted in your performance review based on your accomplishments in Leading Transformational Initiatives:

  1. Orchestrating iCON Milestones: By completing 11 workflows to create tracking across compliance-related processes, you helped streamline operations and improve efficiency. This can be emphasized as a significant accomplishment in leading transformational initiatives.
  2. Collaborating with Boeing: By leveraging your influence with Boeing, you were able to alter their product roadmap to address United's priorities, securing additional resources at no cost. This can be highlighted as a key achievement in this area.
  3. Agile Design Decisions: By leading agile design decisions to integrate feedback from stakeholders across 10 Tech Ops teams, you demonstrated your ability to collaborate with diverse stakeholders and make data-driven decisions. This can be emphasized as a significant accomplishment in leading transformational initiatives.
  4. Eliminating Manual Downloads: By socializing changes with frontline users and securing resources to reduce manual downloads to less than 5 minutes, you improved the efficiency of operations and removed unnecessary manual tasks. This can be highlighted as a key achievement in this area.
  5. Distributing New iPads: By scoping, funding, and distributing new iPads to line technicians and inspectors, you provided them with tools to succeed and improved their ability to perform their tasks efficiently. This can be emphasized as a significant accomplishment in leading transformational initiatives.

Overall, your accomplishments in Leading Transformational Initiatives demonstrate your ability to lead complex projects, collaborate with diverse stakeholders, and make data-driven decisions to improve operational efficiency. These points can be further expanded upon in your performance review to emphasize your achievements in this area.

Here are my accomplishments executing on Cost Avoidance : Created a valuation framework for our in-house developed alerts. In the five months since implementation, in-house alerting has saved 66 Out of Service events, valued at $697,000 of D&C costs. Implemented new software enhancements to prevent system outages (valued at $400k/yr). No outages since implementation.

Leading innovations in digital fleet management such as: 

Developed 10 new models to predict high reliability drivers such as tire wear and engine bleeds 

Signed and filed a patent for 787 Cabin Air Compressor Failure Alert system 

“Program credit” to make United the first carrier to secure “program credit” to move task to condition based rather than time intervals. 

Data sharing POC with Collins Aerospace, resulting in first to market modification to address the 787 water slogging of the ACM as the ECV opens 

Negotiated revised job descriptions and review of AHM analyst positions, avoiding costly “compression” option, which would also set a labor precedent. Arrived a cost-effective solution that was also well received by employees.  

Renegotiated Boeing AHM software contracts, using in-house alerting as leverage 

Saved $6M over 5 yr contract via rate reductions on 737MAX, 777 & 787 

Negotiated additional $3.4M in contract credits on 777/787 fleets as part of large 787 purchase agreement

Here are some specific points that can be highlighted in your performance review based on your accomplishments in Executing on Cost Avoidance:

  1. Valuation Framework for In-House Developed Alerts: By creating a valuation framework for in-house developed alerts, you saved 66 Out of Service events and prevented potential costs of $697,000. This can be emphasized as a significant accomplishment in cost avoidance.
  2. Implementation of New Software Enhancements: By implementing new software enhancements to prevent system outages, you avoided potential costs of $400,000 per year. This can be highlighted as a key achievement in preventing costly outages.
  3. Innovations in Digital Fleet Management: By developing new models to predict high reliability drivers and securing a patent for a cabin air compressor failure alert system, you demonstrated your ability to leverage data and analytics to improve fleet management. This can be emphasized as a significant accomplishment in this area.
  4. "Program Credit" for Condition-Based Maintenance: By securing "program credit" to move tasks to condition-based maintenance, you avoided potential costs associated with time-based maintenance. This can be highlighted as a key achievement in reducing avoidable costs.
  5. Negotiated Contract Revisions: By renegotiating Boeing AHM software contracts and securing rate reductions on 737MAX, 777, and 787 fleets, you saved $6M over five years. This can be emphasized as a significant accomplishment in reducing costs through contract negotiations.
  6. Additional Cost Savings: By negotiating additional $3.4M in contract credits on 777/787 fleets as part of a large 787 purchase agreement, you further reduced avoidable costs. This can be highlighted as a key achievement in cost avoidance.

Overall, your accomplishments in Executing on Cost Avoidance demonstrate your ability to leverage data, analytics, and contract negotiations to improve fleet efficiency and reduce avoidable costs. These points can be further expanded upon in your performance review to emphasize your achievements in this area.