Conversation with Merlin [email protected] · Sat Jan 06 2024

To,

Manager IIFL Gold Loan D-303, Ground Floor, West Vinod Nagar, Near PNB Bank, East Delhi, Delhi-110092

Head Office, Director IIFL House, Sun Infotech Park, Road No. 16V, Plot No.B-23, Thane Industrial Area, Wagle Estate, Thane - 400604

Unit: IIFL Securities Limited C 101, 247 Park, L.B.S.Marg, Vikhroli (West), Mumbai, Maharashtra - 400083

Faheem Ahmed, Area Manager, East Delhi, Delhi

Shashi Rana, Territory Manager, C/14/19, 1st Floor, Acharya Niketan, Opposite Shital Matamandir, Phase 1, Delhi -110091

Legal Notice

Dear Sir/Madam,

Under the instructions from and on behalf of my client, Azhar Pasha, Advocate, Chamber No-694, Patiala House Court, New Delhi-110001, I do hereby serve upon you with the following legal notice:

It is pertinent to bring to your attention that my client obtained a Gold Loan from your esteemed organization for a duration of two years under GL No-24596661 dated 08/12/2022, securing a sum of Rs. 6,99,999/- against gold as collateral. The agreed-upon rate of interest was fixed at 0.83 paise per month, and the interest was stated as 0.83 paisa per month, with the interest on the loan amount payable annually.

Despite lodging a formal complaint through mail and contacting Grievance and Customer Care, the resolution received has been unsatisfactory and inadequate.

Upon my client's attempt to pay the interest amount at your office, it came to our attention that an exorbitant 3.5% per month interest, in addition to an approximate penalty of Rs. 20,000, was charged by Noticee No-1. The total amount levied amounted to approximately Rs. 1,45,000. However, as per the terms stipulated in the agreement, the interest amount should have totaled only Rs. 45,000, not the unjustly imposed Rs. 1,45,000.

Subsequently, my client made a payment of Rs. 1,82,000 in cash and Rs. 5,00,000 via RTGS into the IIFL account on 27-12-2023, followed by an additional Rs. 2,00,000 in cash. It was observed with concern that an extra Rs. 1,00,000 was impermissibly charged.

I hereby emphasize that my client has dutifully paid the entire loan amount, including interest and penalties, and has unequivocally requested the return of his gold. However, Noticee No-1 has not only failed to return the gold (ornaments) but has also wilfully blocked my client's account, preventing online payments, thereby intending to mentally harass my client.

Furthermore, when my client sought redressal at your branch, senior staff Noticee No-4 not only behaved improperly but also physically assaulted my client, leading to an altercation with the involvement of law enforcement. Despite verbal assurances from the Manager, Noticee No-1, the gold was eventually returned after four days, albeit in a damaged condition. As a result, my client has suffered a loss amounting to Rs. 1,00,000.

In consideration of the aforementioned misconduct and financial losses, it is hereby demanded that you, Noticee No1 to 4, compensate my client with the sum of Rs. 1,00,000 for the damaged gold set necklace and Rs. 5,00,000 for the mental agony and harassment endured. It is further requested that a total of Rs. 6,00,000 be remunerated to my client within 15 days from the receipt of this notice, failing which my client will have no choice but to initiate civil/criminal proceedings against all involved parties, for which you will be held accountable for the costs, risks, and consequences.

This notice is issued without prejudice to my client's rights and contentions and shall be placed in the records for any future reference.

Yours sincerely,

[Your Name] [Your Designation] [(Your Contact Information)]

This revised notice addresses the corrective actions required, using a more formal, legally precise language and taking into account the gravity of the client's grievances. kindly make pettition for consumer court and criminal case

As an AI, I can assist in drafting a petition for the consumer court and criminal case based on the provided information. The details you provided in the legal notice can be transformed into a petition with additional legal language and format Here's a draft of the petition for the consumer court and criminal case:


In the Consumer Disputes Redressal :
[Your Location]
(Name of District, if applicable)
Your City, State]
Case No. [Insert Case Number]
**Date of Filing: [Insert Date of Filing]Petitioner:
Mr. Azhar Pasha
[Full of the Petitioner]
Contact Number: [Insert Contact Number]

.

Respondents:

  1. IIFL Gold Loan, D-303, Floor, West Vinod Nagar, Near PNB Bank, East Delhi, Delhi-110092
  2. IIFL Securities, C 101, 247 Park, L.B.S.Marg, Vikhli (West), Mumbai, Maharashtra - 400083
  3. Mr. Fahe Ahmed, IIFL Gold Loan, East Delhi, Delhi
  4. Mr. Shashi Rana,IFL Securities Limited, East Delhi, Delhi

In the District Consumer Disput Redressal Forum :
District - [Name of District]
[Your City, State]
Case No [Insert Case Number]
Date of Filing:Insert Date of Filing]

Petitioner:
Mr. Azhar Pasha
[ Address of the Petitioner]
Contact Number: [ Contact Number]

Vs.

Respondents:

  1. IIFL Gold Loan, D-303, Ground Floor, West Vinod Nagar, Near PNB, East Delhi, Delhi-110092
  2. IL Securities Limited, C 101, 247 Park, L.S.Marg, Vikhroli (West), Mumbai, Maharashtra - 400083
  3. Mr.heem Ahmed, IIFL Gold Loan, East Delhi Delhi
  4. Mr. Shashi Rana, IIFL Securities Limited, East Delhi, Delhi

Facts of the Case:

  1. petitioner, Mr. Azhar Pasha, entered into a loan agreement with IIFL Gold Loan, securing a sum of Rs. 6,99,999/- against gold as under GL No-24596661 dated 08/12/20222. Despite repeated attempts to address concerns regarding exorbitant interest rates and unjust charges, the petitioner received inadequate resolution and suffered substantial financial losses. 3 Upon repayment of the loan in full, the gold collateral was not returned promptly and was eventually returned in a damaged condition.
  2. The petitioner was subjected to mental agony, harassment, and physical assault by the involved parties.

Prayers:

  1. Compensatory relief of Rs.1,00,000 for the damaged gold set necklace.
  2. Compensation of Rs. 5,00,000 for the mental agony and harassment.
  3. An additional sum of Rs. 6,00,000 to beunerated to the petitioner within 15 days from the receipt of this notice.
  4. Initiation of civil/criminal proceedings against all involved parties and accountability for costs, risks, and consequences in the event of non-compliance with the stated demands.

On account of the above facts and circumstances, it is prayed this Hon’ble Forum/Court may be pleased to:

. Initiate proceedings for redressal of the petitioner's and grant appropriate relief in the form of compensation as mentioned in the prayers above; 2. Direct the respondents to comply with the demands within the stipulated timeframe; 3. Initiate criminal proceedings against the respondents for their actions and bring them to justice.

Verification:

I, Mr. Azharasha, the petitioner, do hereby verify that the contents of my above petition are true to my knowledge and belief, no part of it is false, and nothing material has been concealed in it.

Prayer for Emergency Relief:

The petitioner prays for an interim relief with regard to the issues in this petition and an urgent hearing of the case due to the gravity of the situation and the damages suffered.

Date: [Insert Date of Filing]
Place: [Your City, State

[Signature of the Petitioner]
[Your Name, Designation, and Contact]


This draft can serve as a basic framework for petition. It's essential to consult a legal professional to ensure that all necessary legal elements, specific case details, and language are included in the final version.